Quality
High quality is our map, it has guided us for over sixty years and every day pushes us to improve
MarmoinoX raises the bar of the best possible quality higher and higher. To guarantee our clients processes and products of absolute value.
For us it is a political matter.
We believe in quality as respect towards those who trust us and our stainless steel solutions.
For this reason our company policy is based on clear and precise principles:
- The commitment to respect the requirements of the UNI EN ISO 9001 Standard and to promote the continuous improvement of the Quality Management System
- The definition of a structured framework that has the task of setting and reviewing company objectives
- The development of actions aimed at guaranteeing that these principles are communicated, understood and shared by all personnel
- The periodic verification of the contents during the review of the Quality Management System
For us, customer satisfaction means respect, collaboration and transparency.
Values that translated into quality mean efficiency of processes and excellence of services.
In fewer words, it means that we want to make you happy to have chosen us.
UNI EN ISO 9001
What does it mean for MarmoinoX to have obtained the ISO 9001:2015 Certification?
Let’s start from a definition.
The international Standard 9001:2015 is dedicated to Quality Management Systems (QMS). We are talking about a collection of policies, processes, documented procedures and records. This set of documents determines the internal rules that define the way in which a company creates and provides the product or service to customers.
The field of application in our case refers to the design and production of elevators, industrial protections and complementary accessories and then to third-party carpentry processing through cutting, bending and welding of parts of industrial machines on customer specification.
The obtaining of the ISO 9001:2015 Certification makes us proud and underlines the commitment of the company in reaching excellence in the quality of work processes.
Beyond the “piece of paper” however there is much more!
There is a philosophy, ours, that has always looked at efficiency, at the reduction of waste and at organization as elements of a method that wants to bring greater well-being to our employees, to our clients and to our suppliers.
How does our commitment continue?
MarmoinoX believes that to improve every day it is necessary:
Listen
to every client
Satisfaction is born from dialogue: we define together clear objectives and shared paths.
Deserve
trust
Not only reach the required quality level, but maintain it and exceed it over time, with constancy and transparency.
Work
with method
Every resource, human or technological, is part of a tailor-made process in which planning and efficiency create shared value.
Improve,
always
Following the logic of Plan – Do – Check – Act, we constantly monitor and refine our processes to guarantee the final quality of every product and service.
Be a point
of reference
Continue to represent the professionalism and competence that have always distinguished MarmoinoX in its sector.
After-sales
Quality is not measured only in what we realize, but in how we remain next to those who choose us.
For us After-sales is part of the project: a tailor-made service made of quick spare parts, prompt intervention and assistance, continuous consultancy and guarantee.
Every moment after delivery is in fact designed to maintain over time the quality that distinguishes us.
Because the excellence of stainless steel has no expiration date.
Need more information?
Tell us your needs. Together with the MarmoinoX team, you’ll find a steel-strong solution.